The primary focus of this position is to support the maintenance of the human resource information system (HRIS) in addition to other systems supported by the HR team. This position serves as a technical point of contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The HRIS analyst also supports upgrades, patches, testing and other technical projects as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Assist in the review, testing and implementation of HRIS upgrades or patches.
- Collaborate with functional and technical staff to coordinate application of upgrades, patches or fixes.
- Maintain HRIS data tables and business rules.
- Provide support for HRIS, including researching and resolving HRIS problems - unexpected results or process flaws - performing scheduled activities - recommending solutions or alternate methods to meet requirements.
- Recommend process/ service improvements, best practices, innovative solutions, policy changes and/or variations from established policy that will improve efficiency and outcomes.
- Recommend and lead the implementation of additional HR technology products.
- Using project management skills - function as the project manager for any new system implementation - providing overall project management.
- Coordinate with all parties the HR system and data requirements pertaining to any acquisition activity.
- Serve as a key liaison with third parties and other HRIS users and stakeholders (e.g. payroll, benefits, finance, etc.).
- Coordinate and implement appropriate security roles and business work flows.
- Provide support to all departments utilizing the HRIS system, i.e. payroll, benefits, etc., in interpreting business requirements and developing technical system solutions.
- Ensure all necessary system interfaces are established and maintained with 3rd party vendors.
- Write, maintain and support a variety of reports or queries using appropriate reporting tools. Assist in development of standard reports for ongoing customer needs.
- Take a lead role in maintaining the data integrity in HRIS systems by running queries and auditing/analyzing data.
- Develop user procedures, guidelines and documentation, i.e. test scripts, system documentation, etc. Train existing and new system users on new processes/functionality.
- Maintain awareness of current trends in HRIS with a focus on product and service development, delivery and support, and applying key technologies. Examine trends in information systems training, materials and techniques.
- Through classes, reading, CBTs or other mechanisms - continuously increase both HR knowledge and HRIS application/tools knowledge. Participate in user group meetings/conferences as approved.
- Coordinate troubleshooting, opening and monitoring case resolution with outside vendors related to HRIS system.
- Other duties as assigned.
RECOMMENDED MINIMUM POSITION QUALIFICATIONS
- Must be skilled in critical evaluation, consultation, business acumen & communication.
- Must be able to communicate effectively across all levels of the organization.
- Must have an advanced level of Excel skill – comfortable with complex formulas i.e. VLOOKUP, INDEX-MATCH, IF-THEN-ELSE, etc.
- Bachelor's degree in computer science or related field or equivalent work experience.
- Three to five years of HRIS experience.
- Must be able to work independently and with minimal supervision.
- One to two years of project management experience.
- Previous experience with systems implementations, deployments, upgrades and patches.
Preferred Education and Experience
- SHRM Certified Professional (SHRM-CP) or Senior Certified Professional (SHRM-SCP).
- Certified Associate in Project Management (CAPM).
PHYSICAL REQUIREMENTS and WORK ENVIRONMENT
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.